COVID19:

OUR UPDATE

WE ARE CURRENTLY OPEN! 

Four Paws Veterinary Clinic is open! Things are changing rapidly and our policies may change as needed to protect the safety of our staff and clients.

 

We request that you call for an appointment as usual. Simply call 608-643-0234 and one of our team will be happy to assist you! 

Screening Policy:

All clients entering the building will be screened. This will include the following questions:

  • Do you currently have any of the following symptoms (fever, chills, cough, shortness of breath, loss of smell or taste)?

  • Is there anyone in your household with those symptoms?

  • In the past 14 days, have you been in contact with someone with COVID-19?

  • In the past 14 days, have you traveled any place outside of Sauk County (or county of residence)?

  • In the past 14 days, have you participated in any gatherings of more than 50 people?

 

(*Clients that answer yes to any screening questions will not enter the building and will receive curbside service.)

 

More:

Clients will wear a mask when entering the building. It is preferred that clients provide their own, but masks will be provided for a nominal fee if the client doesn’t have one.

 

In addition, clients will receive a temperature scan and hand sanitizer when entering. Those with temperature >100.5 will receive curbside service. Clients that do not wish to wear a mask and/or refuse temperature scan will receive curbside service.

Curbside service is encouraged for medication and food pickup. Lastly, clients will not be allowed to congregate in the reception area. One client can accompany each appointment (an exception will be made for end of life care). No children are allowed.

Four Paws Veterinary Clinic is now offering video consultations!

Can’t leave the house but need help with your pet?  Four Paws Vet Clinic has started offering virtual visits. We will now be available through the internet for real-time consultations for your pet. Get advice from your vet, convenient and on demand! For many conditions, you can get advice or a treatment plan in just a few minutes.

How does it work?

First, download the app Petzam, through the Apple or Google Play store. Then, put in your preferred payment method, make a profile for your pet(s) and select your veterinarian.  Type in "Milde" and press search for the veterinarian field.  You can schedule a call by emailing or calling the clinic. During the call, we’ll see your pet and come up with a plan.

Facebook video chat: Video chat is also available through our clinic page on Facebook Messenger. Call or email to set up an appointment.

Tips for success!

Make sure you are connected to high speed internet, as this improves our ability to see things. Have your pet nearby, in a well-lit room. It doesn’t hurt to have an extra hand available for holding wiggly pets!

Do I ever need to bring my pet in?

Video calls are great for a lot of stuff, but not for everything. We may be able to resolve your issue through the call, but there’s always a chance that we’ll recommend you come in for an exam or testing. If your issue can’t be resolved through the video call, and you need to come in for a physical exam, your fee will be refunded.

 

What is the cost?

The app bills in increments. Each ten minute increment costs $15. The majority of calls are completed in less than ten minutes. There is no charge for surgery rechecks. For Facebook Messenger appointments we can take credit card payment over the phone.

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ALL RIGHTS RESERVED

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